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Privacy Policy

 Specialty Worldwide Logistics  is the leading provider of web-based freight transportation management services for small businesses. Our tools allow shipping customers to compare a wide range of carriers, choose the best rate and service for their needs and manage all their shipments with one simple solution.


Privacy Statement
Specialty Worldwide Logistics has created this statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the Specialty Worldwide Logistics web site.

Specialty Worldwide Logistics collects various information for various purposes. The information collected is used to market and improve the services we offer, to improve our web site content and to contact customers or vendors with service updates, technical updates or for other marketing purposes. If you have questions or concerns regarding this statement, you should contact Specialty Worldwide Logistics by email through our contact page or by phone at 734-274-4243

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IP Address and Cookies
We use your IP address to help diagnose technical problems and to administer our web site. Our site also uses cookies to help us recognize returning customers and better administrate the repeat functionality of our web site.


Information Collection
During the registration process, Specialty Worldwide Logistics requires users to give us contact information via a customer registration form. We then use a customer’s email address to send out customer access information. The customer’s contact information is also used for account purposes such as address verification and confirmation of shipments tendered with Specialty Worldwide Logistics . We also contact customers for the purposes of notifying them of service updates and explanation of services. Users may opt-out of receiving service updates, as explained in the “choice/opt-out” section below.

During the shipment administration process, Specialty Worldwide Logistics requests shipment information from the user in order to process their shipment. This information includes shipping and receiving addresses, product descriptions and the date and time of the shipment. Silver Bullet Logistics utilizes this information to generate an electronic pickup with a freight carrier and to forward the necessary shipping documents to the shipping or receiving parties. All of this information is required in order to correctly process a shipment request.

Specialty Worldwide Logistics allows the user to create an address book to simplify and speed up the shipment process. Specialty Worldwide Logistics may contact a stored address of a user if a shipment tendered by a user cannot be delivered.


Information Sharing and Access
Contracted agents enroll new users by submitting account information to Specialty Worldwide Logistics such as: company name, address and email address. Specialty Worldwide Logistics uses this information to create new accounts. A contracted agent can access only the account and shipment information for those users they have enrolled. Contracted agents have no direct access to any Specialty Worldwide Logistics databases.

A sponsoring trade association has access only to the names and addresses of their own members. Associations have no direct access to any Specialty Worldwide Logistics databases.

Shipping and receiving information for each shipment is submitted electronically to the freight carrier chosen by the shipper. Specialty Worldwide Logistics does not share a user’s personal information with any other third parties for any purposes beyond that required for shipment administration. Carriers have no direct access to any Specialty Worldwide Logistics databases.


Advertising and Pop-Ups
Specialty Worldwide Logistics does not sell advertising anywhere on our web site. If you see advertising pop up messages while using our website, they are not being served by Specialty Worldwide Logistics and are in no way endorsed or encouraged by Specialty Worldwide Logistics .


Security
This site has security measures in place to protect the loss, misuse or alteration of the information under our control. Specialty Worldwide Logistics utilizes a firewall to verify access to the Specialty Worldwide Logistics system. Member access is restricted by the use of an email address and password.


Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving marketing communications from our partners and us. Users can have their information removed from our database and refuse future service updates, or cancel service by calling us at 866-580-4300 or by emailing us through our Contact Page. Users can also determine their own preferred method of communication by instructing us to note their account not to receive certain communications.


Correct/Update
Specialty Worldwide Logistics gives users the following options for changing and modifying information previously provided.

  • Call us with your request at 734-274-4243
  • Submit any edits via our Contact Page

Users may check the privacy statement periodically to view any changes or updates.

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